✨ Free Circle Set with every Possum Play Couch: While stocks last! ✨

FAQ

General

What is a Possum Play Couch?

The Possum Play Couch is Australia's ultimate modular play-couch for kids. Built out of light-weight but hyper-durable materials, the Possum is really much more than a couch... it can be configured to turn into a fort, castle, ship, obstacle course, reading nook… your kids’ imaginations are the limit!

What comes in the box? How many pieces are included?

  • Every Possum Play Couch comes with 6 core pieces:
    • - 2 connected lower-base squares
    • - 2 connected upper-base squares
    • - 2 wedge cushions

The base cushions are attached to each other so you can flip, fold, stack and scale The Possum however you want to arrange it

Do you sell expansion packs?

We're so glad you asked! Expansion shapes will be available from September 2021, check out the collection here

Can I use The Possum straight away?

The Possum is squeeeeezed extra small for ease of shipping, and it can be a little shy when it first meets your family. We suggest you give it a few days to fully grow to its correct shape - but absolutely you can start playing right away, but expect the shape to improve over the first few days.

How long can I keep The Possum Play Couch in its box?

We recommend you don’t leave your Possum Play Couch in its box for longer than you have to, and ideally no more than 6 weeks after delivery.

What are the dimensions of The Possum?

The Possum measures 83cm wide, by 166cm long in its standard configuration. The base cushions are 22cm above the ground and 53cm in height to the top of the cushions, in standard configuration. To see the dimensions of each piece check out The Possum product page HERE.

We see lots of families fold, stack, display and store The Possum in different ways, so you might configure differently to fit your home.

What is The Possum made of?

Possum Play Couches are made of some of the most durable and safe materials on the market!

The Possum cushions are made entirely out of foam - no hard bars, bolts, of chunky bits to get hurt on. Our foam is CertiPUR-US® certified, meaning it is made free of mercury, lead, and formaldehyde; safe for your home and the most precious people in it.

The Possum covers are made from brushed microsuede. We love microsuede because it is super durable (stain resistant, machine washable, shrink-resistant) whilst also being super soft and smooth against the skin! Our textiles are STANDARD 100 by OEKO-TEX® certified meaning they are tested to the highest safety standards and free from any harmful substances and dyes.

Is The Possum made of CertiPUR-US® certified foam?

It sure is! The Possum is made with the highest quality foam and fabric in the world (CertiPUR-US® certified foam, STANDARD 100 by OEKO-TEX® certified textiles). This means you can rest easy with the knowledge it's free from harmful nasties.

Do The Possum Play Couches ever go on discount or promotion?

We've worked hard to make sure we can offer a stable and consistent price point year-round that treats all customers fairly no matter when they purchase, and allows us to pay our suppliers and staff fairly.... That means that we don't put The Possum on sale or do big discounts. We know you're on board with helping us build a sustainable and stable business, so thanks for your understanding, Possum pals!

Do I need multiple Possum Play Couches?

Multiple couches mean the possible number of builds is even bigger. Think double-decker-bus, two-storey-castle, double-hulled-pirate-ship bigger… but we also designed The Possum to be a world of fun if you’ve just gone one, so you can always start there!

What age is The Possum suitable for?

The Possum is designed to cater to a range of age groups and is designed to grow with your family for years of everyday play.

We typically say that ages 6 months to 10 years is the ideal age.

We see young babies and toddlers build gross motor skills by rolling and crawling over The Possum, school aged kids using their imaginations to dream up and construct all sorts of play worlds, and older kids using it for reading nooks, movie nights, and in their designated chill spaces. We've also had many reports of parents and grandparents loving The Possum as much as their little ones (hello spare bed, extended lounge area, tumbling with the kids, and still lots of fort building...) so there's really no age limit!

How much does The Possum Play Couch cost?

The Possum costs $450 AUD.

We offer free shipping Australia wide and $30 to New Zealand.

Ordering

Where can I buy a Possum Play Couch?

The only place to buy a Possum Play Couch is right here on this website! We do not currently work with any retail partners

Can I send The Possum as a gift?

Only if you want to be the most popular person in a little person’s life! Receipts are always emailed to the purchaser and not included in the delivered package, and our Possum Play Couch boxes are designed to be totally gift-worthy, so just specify your recipient postage details instead of your own at checkout.

Do you sell gift cards?

We do! You can purchase a gift card to contribute to a Possum or any of our other fun play shapes here: Shop Gift Cards

What payment methods do you accept?

We accept Visa, Mastercard, American Express, Google Pay, Apple Pay, Shopify Pay, debit/bank cards, and Afterpay

Do you accept Afterpay?

We do! Select Afterpay at checkout and play now, pay later!

Can I buy Possum Play Couches for my childcare centre / school / community hall or business?

Absolutely! We have loved seeing The Possum find homes everywhere from lounge rooms to libraries to lobbies… If you have any special enquiries for how we can kit our your business with Possum Play Couches, please drop us an email on hello@possumplay.com.au

Can you issue NDIS invoices?

Yes, nothing makes us happier than seeing all the ways The Possum can help kids and families; we can issue invoices for Self-Managed and Plan Managed NDIS funds.

The best way to do this is:

1) Place an order on our website
2) Email us on hello@possumplay.com.au with your Order Number, NDIS Participant Name, NDIS Participant Number
3) We'll email you an invoice with these details you can use to lodge your NDIS claim.

Please check with your plan manager in advance of the purchase as unfortunately we can't guarantee you will reimbursed by NDIS; this will depend on your plan.

If there's anything we can help with in the claim's process please email us on hello@possumplay.com.au 

Shipping & Delivery

Where do you ship to?

We currently ship to Australia and New Zealand.

  • We’re working on international expansion! To let us know what country you’d like to have The Possum available in, please send an email to hello@possumplay.com.au

How much does shipping cost?

Our items all ship for flat rates Australia & New Zealand wide. The below prices are if each item is purchased individually. Shipping discounts apply for items purchased together. Final shipping calculated at checkout.

We heavily subsidse the cost of shipping and are proud to ship carbon neutral

- The Possum Play Couch: $40 AUD flat rate
- Moon Arch Sets, Wedge Sets, Cover Sets: $25 AUD flat rate
- Armrest Sets, Circle Sets, Waterproof Liners: $15 AUD flat rate

How long will my order take to arrive?

Please check individual product pages for our current shipping times. They are stated in blue text above the 'Add to Cart' button. We ship items seperately as they become available.

Once shipped, your order will usually arrive within 2-8 business days depending where you live. Typically 2-5 business days in major metro cities, and 4-8 business days outside of major cities and to New Zealand.

We ship via courier and you can track the progress of your Possum Play Couch order on the tracking number we send you when it ships!

How do I track my order?

We'll send you an SMS and email to the details you provided when you checked out to let you know when your order has hit the road and is on its way to you. You can track its process (and start planning those forts!) via the tracking link.

Do I need to be home for delivery?

We can leave your delivery somewhere safe if you're not home. Please note during COVID-19 most couriers in Australia have defaulted to contactless delivery.

If there is not a safe space to leave your delivery the courier will take your package with them to the nearest depot and contact you to either collect from there or rearrange a delivery at the time you are home.

How is The Possum packaged when it arrives?

This is the fun part! We know you don't want a huge box arriving at your doorstep, so your Possum Play Couch will come vacuum rolled and compressed into a very manageable box (35cm x 35cm x 90cm), and weighs 14kgs. We use the highest quality dense foam and have put it through rigorous testing to make sure it bounces back into shape with no damage after compression! You've got some seriously fun unboxing infront of you watching The Possum emerge from its box!

Cleaning & Care

How do I clean my Possum Play Couch?

  • Small spills and spot cleaning can be done with a damp cloth or furniture cleaner.
  • For a full-clean, our microsuede covers can be popped in the wash! Make sure your machine is on cold wash color-safe detergent and a gentle cycle, and then line dry (no tumble-drying) to avoid shrinkage.

Are The Possum covers washable?

You bet they are! Trust us, this was close to design-criteria Number 1! Pop them in your machine on a cold wash with a color-safe detergent and gentle cycle, and then line dry (no tumble-drying) to avoid shrinkage.

Is the Possum Play Couch pet-friendly?

The Possum loves everyone in the family, furry members included, and they seem to love us too! Like any furniture, pet-hair can cling to The Possum, but our microsuede material is super easy to clean and a vacuum or lint-roller will have it looking fresh.

Is The Possum Play Couch waterproof?

Our covers are water resistant and able to withstand small spills and accidents, but are not waterproof and serious soakings should be avoided. If your couch gets wet, remove the covers and pop it in a well ventilated space to dry out.

If you are are concerned about accidents from little ones or pets that might soak through to the foam we do sell a waterproof liner set for your Possum here: Shop Waterproof Liner Set

Can I use The Possum outside?

Ahhh the great outdoors! It’s fine to bring your Possum Play Couch to a dry outdoor place (like a deck or garage) but don’t leave it there. The Possum is not waterproof so overnight dew or a rain shower is not its friend, and sunlight can fade the fabric covers.

How do I store my Possum Play Couch?

Fold up The Possum for simple storage (or a trip to grandmas house) -- the base cushions can all stack or you can flatten them out to slide underneath most beds

Returns & Exchanges

What is your return policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your Possum Play Couch must be in the same condition that you received it, and in its original packaging. Unfortunately we do not accept returns for a change of mind if your Possum Play Couch has been opened/unboxed.


To start a return, you can contact us at hello@possumplay.com.au. and we’ll send you a return shipping label and instructions on how and where to send your package. Shipping costs for returns are borne by the buyer and will be deducted from your refund amount.

Is there a warranty or guarantee?

All products sold in Australia and New Zealand are covered by rights and warranties under standard consumer law, and The Possum Play Couch is no different! We provide a one-year warranty, and you are entitled to a replacement or refund for a major failure, or to have the goods repaired or replaced if the goods fail to be of acceptable quality. If you have a problem with your Possum Play Couch please contact us ASAP hello@possumplay.com.au.

Please note that these guarantees cover physical flaws and manufacturing defects, but do not cover normal wear and tear or damages caused by alterations and improper use.

Giving Back

How does Possum Play work with The Smith Family?

We proudly partner with The Smith Family to donate a percentage of proceeds from every Possum Play Couch to help Australian children in need. Read more about our Giving Back program here

Still have questions?

Drop us a line and we'll help you out!
hello@possumplay.com.au

Based on 139 reviews
98%
(136)
2%
(3)
0%
(0)
0%
(0)
0%
(0)
Age of User(s): Baby or Toddler, School-Aged
Favourite Features: Kids Love It, Inspires Imaginative Play, Indoor Energy Burner, Easy to Clean
Fun for ALL the kids

We recently bought this couch as a Christmas gift for our soon to he crawler thinking it would be a toy that would last her for a long while. Lil miss has two older brother, ages nine and six who have used the play couch every day without fail since it arrived! So deffs a toy to last the ages!

Quality is great, the material is lovely and soft to touch and spot cleans really well when baby spills over it 👌👌

Super stoked with this purchase:)

Age of User(s): Baby or Toddler, Pre-School Aged, School-Aged, Adult
Favourite Features: Kids Love It, Inspires Imaginative Play, Indoor Energy Burner, Great for Quiet Time , Easy to Clean, Great for Adults Too , Great Customer Service
Absolute game changer!

We absolutely LOVE our possum play couches, with 4 little kids we decided to get two! They are used every single day by everyone and are so much fun, so versatile and we are loving watching the kids be so creative! Definitely a game changer, no more couch pillows and blankets being dragged around the house! Love them very much, such good value & exceptional quality!! Highly recommended!!!

Age of User(s): Baby or Toddler
Favourite Features: Kids Love It, Inspires Imaginative Play, Indoor Energy Burner, Great for Quiet Time , High Quality, Easy to Clean, Great for Adults Too , Great Customer Service
Winner!

We purchased this for our 1 year old granddaughter. She has been having a lot of fun. Also, Dad & Mum find it very comfortable too 😃 Very good quality, delivered as promised and great customer service!

Age of User(s): Baby or Toddler, School-Aged, Adult
Favourite Features: Kids Love It, Inspires Imaginative Play, Great for Quiet Time , High Quality, Easy to Clean, Great for Adults Too , Great Customer Service
Possum play couch

This couch has been well worth it. Not only is it a massive hit for the kids to watch tv on or make cubbies but I also sneak away and chill out on it. We also use it for sleepovers in the lounge. The staff were unreal to deal with. I'm so happy with our play couch!

Age of User(s): Baby or Toddler, Adult
Favourite Features: Kids Love It, Great for Quiet Time , High Quality, Easy to Clean, Great for Adults Too , Great Customer Service
So happy!!

I bought a possum play couch for my grandchild. She is only eight months old but she plays on it. So comfy for Nanna to sit on it to play with her. She naps on it(baby). I’m getting another one for the holiday house for the teenagers to sleep on. Love it!

Age of User(s): Baby or Toddler, Pre-School Aged, School-Aged
Favourite Features: Kids Love It, Inspires Imaginative Play
Great imaginative play for kids

Excellent quality and great colours to pick from. Very robust and can also use as a spare mattress for sleepovers. We chose the iceberg colour, very nice.

Age of User(s): School-Aged, Teen
Favourite Features: Kids Love It, Inspires Imaginative Play, Easy to Clean, Great Customer Service
BEST present for the kids!

With three boys that love to wrestle and jump on the couch, I can say this is one of the best things we have given our kids. Now they can jump in their own couch. They LOVE it!

Age of User(s): Pre-School Aged
Favourite Features: Kids Love It, Inspires Imaginative Play, Indoor Energy Burner, Great for Quiet Time , High Quality
Possum play couch

Awesome, my grandkids love it and so do I.
It’s a couch it’s a bed it’s a truck it’s a boat it’s a house and it’s comfy to read a story.

Age of User(s): Pre-School Aged
Favourite Features: Kids Love It, Inspires Imaginative Play, Indoor Energy Burner, Great for Quiet Time , High Quality
Loads of fun for kids

I bought this as a gift for my 3yo nephew and he absolutely loves it. He and my 8yo stepson spent hours over the Christmas holidays building houses and forts to play in. It has a permanent home under the bunk bed and serves as a quiet, comfortable retreat and an excellent spare bed option. I chose the sunshine yellow, which is a gorgeous tone and very true to the colour as shown on the website. The fabric itself is gorgeous and the zips seem heavy duty and durable. It is such a versatile piece and I have no doubt my nephew will get years of play and fun out of it.

Age of User(s): Baby or Toddler
Favourite Features: Kids Love It, Inspires Imaginative Play, Indoor Energy Burner, Great for Quiet Time , High Quality, Easy to Clean, Great for Adults Too , Great Customer Service
Loved it!

I loved it so much I bought another one for my other grandson! Its going to get a lot of use of the next, many years. Great for crawling, climbing on instead of dad, hide and seek, and later on forts, cubbys and friend sleep overs!

Age of User(s): School-Aged
Favourite Features: Kids Love It, Inspires Imaginative Play, Indoor Energy Burner
Kids haven’t stopped playing with it

Kids have been non stop playing with it . One of our best Xmas purchases

Age of User(s): Baby or Toddler, School-Aged
Favourite Features: Kids Love It, Inspires Imaginative Play, Indoor Energy Burner, Great for Quiet Time , High Quality, Great for Adults Too , Great Customer Service
Possum play

Absolutely fabulous so much fun. Kids love it and so do us parents.

Age of User(s): Pre-School Aged, School-Aged
Favourite Features: Kids Love It
Perfect Christmas Gift

My 7 yr and 3 yr old absolutely loved this gift .

Age of User(s): Baby or Toddler
Favourite Features: Kids Love It, Inspires Imaginative Play, Indoor Energy Burner, High Quality, Great for Adults Too , Great Customer Service
So many ways to play

Such a big hit for my toddler Christmas morning and every day since. Great for getting energy out when we can't get outside. Customer service was fantastic.

Age of User(s): School-Aged
Favourite Features: Kids Love It, Inspires Imaginative Play, Indoor Energy Burner, Great for Quiet Time , High Quality, Easy to Clean, Great for Adults Too , Great Customer Service
Possum Play Beige Xmas Gift

We purchased a Couch just before Xmas. Unfortunately due to the terrible storms the original one we ordered was damaged and the wait was going to head past Xmas. Luckily and wonderfully the team was able to offer us a new colour with an added bonus of circles at no extra cost.

The product itself is wonderful. Our Son has ASD and ADHD, this product is an excellent item for him and he has already spent hours in it, building chocolate shops, forts, a bed for resting and we have only had it 2 days ! Wonderful for the imagination.

Highly recommend. The product itself is excellent quality. I want one too!

Age of User(s): School-Aged
Favourite Features: Kids Love It, Inspires Imaginative Play, Indoor Energy Burner, Great for Quiet Time , High Quality, Easy to Clean, Great for Adults Too , Great Customer Service
Worth every cent

My son absolutely loves his couch, he has played with it every day since he got it.
It is great for tumbling, climbing, building and lounging. The family sofa is now safe from my very active 6yr old haha Thank you 😊

Age of User(s): Baby or Toddler, Pre-School Aged
Favourite Features: Kids Love It, Inspires Imaginative Play, High Quality, Great for Adults Too
Loads of fun and good quality

My children love their play couch. They let their imaginations run wild building all sorts of things and it’s great because now they aren’t ruining my couch 😆
It also doubles as a fantastic photo back drop 👍🏼

Age of User(s): School-Aged
Favourite Features: Kids Love It, Indoor Energy Burner, High Quality
Amazing Quality

Kids love the play couch! So versatile and amazing quality. Comes vacuum packed in a box and expands quickly.

Age of User(s): Pre-School Aged
Favourite Features: Kids Love It, Inspires Imaginative Play, Indoor Energy Burner, High Quality, Easy to Clean, Great Customer Service
Best fun you can have at home!

Our couch was being deconstructed on a daily basis to make castles, coffee shops, forts, and possum houses. Now they have their own building blocks ( Possum Play Couch) to create their next abode with.
This gives them hours of fun on rainy or oppressively hot days, and I can reclaim the couch. That being said, these also form a very comfy couch so I have also taken to creating something comfy out of it for myself to lounge on when they are in bed out.

Age of User(s): Baby or Toddler
Favourite Features: Kids Love It, Inspires Imaginative Play, Indoor Energy Burner, Great for Quiet Time , High Quality, Easy to Clean, Great for Adults Too , Great Customer Service
Love it!

Our boy loves his possum play couch. We've only had it for a couple of weeks now, but he spends hours on it every day and it brings lots of laughs and fun! It's a great fixture in our home and can see it lasting us for many years to come!

Age of User(s): Baby or Toddler
Favourite Features: Kids Love It, Inspires Imaginative Play, Great for Quiet Time , High Quality, Easy to Clean, Great for Adults Too , Great Customer Service
Loving your possum play couch

Brilliant play couch - it’s soft, easy to clean and lovely looking couch. Our baby girl is 13mo and she loves to sit on it or lie down, tbh I use it a lot too haha

Age of User(s): Baby or Toddler, Pre-School Aged
Favourite Features: Kids Love It, Inspires Imaginative Play, Indoor Energy Burner, Great for Quiet Time , High Quality, Easy to Clean
Possum play couch

Great fun for my grandkids. It’s already been a pirate ship , a shop and a sleepover bed. Looks great and so far easy to clean.

Age of User(s): Baby or Toddler
Favourite Features: Kids Love It, Inspires Imaginative Play, Indoor Energy Burner, Great for Quiet Time , High Quality, Easy to Clean, Great for Adults Too , Great Customer Service

The Possum Play Couch

Age of User(s): Baby or Toddler
Favourite Features: Kids Love It, Inspires Imaginative Play, Indoor Energy Burner, Great for Quiet Time , High Quality, Easy to Clean, Great for Adults Too , Great Customer Service

Bought for my Grandson he just loves climbing all over and making a cubby..great investment

Age of User(s): Baby or Toddler, Pre-School Aged, School-Aged, Teen, Adult
Favourite Features: Kids Love It, Inspires Imaginative Play, Indoor Energy Burner, Great for Quiet Time , High Quality, Easy to Clean, Great for Adults Too , Great Customer Service
Perfect!

Loved it. My son loves it.
I've had friends asking me where to get it and they cannot wait for theirs.
Its not just for kids but for us adults.
Don't need to worry about the kids pulling apart the couch anymore. They can build so many things from a rockstar stage, race car, tent and many more!